newspaper

Adventure

location

Europe

start date

Summer Season, May-September

salary

Upon Application

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We realise that our resort staff have been instrumental in the continued success of the company and we hand pick our staff not only for their experience but more importantly for their enthusiasm and outgoing and friendly nature to run our resorts and chalets. Subsequently we want our staff to be the best in order for us to continue to provide that ‘little bit extra’. If you feel you have what it takes and want to be part of a company that is committed to excellence then we are the company for you.



typical day A Typical Day in the Job

Reporting to the Head Mountain Bike Mechanic you will assist with the overall smooth

running of the Mountain Bike program within the French Alps. As a Mountain Bike Mechanic

you will work on a rota basis to cover the bike workshop where you will maintain the fleet of

Specialized mountain bikes in your resort. You will be carrying out repairs on our guests

personal bikes when requested, assisting our guests with choosing the correct bike &

ensuring they are set up correctly for their ride and ability. You will assist in the upselling of

our specialized downhill bikes for the more serious mountain biker and ensure you meet set

targets for sales on In-Resort bike servicing. You will have a series of logs to complete

throughout each week when guests take out & return bikes.

Key Accountabilities & Responsibilities:

Customer Focus

o Central point of contact & knowledge in resort for all guests; mountain bike servicing

and up sales of specialised bikes

o At the start of season complete all bike setup, servicing & maintenance. Ensuring all

equipment meets with the company’s high standards

o Represent the company in a professional, well presented manner at all times and in

compliance with the company uniform policy

Operational

o Servicing of company bikes; including repairs to guests personal bikes when required

o Determine & promote local routes appropriate for age & ability AND/OR

individuals/family groups

o Complete and catalogue equipment booking in/out logs

Alpine Elements Ltd 2014

o Ensure weekly admin related to servicing & damages is completed accurately and on

time

Sales

o Bike servicing

o Upsell of our specialised downhill mountain bikes

o Maintain bike stock, ensuring all equipment is maintained to the highest standard at

all times whilst minimising cost through planning & scheduling replacement

parts/equipment

Key Relationships:

o Internal: Customers, Head Mountain Bike Mechanic, Hotel Managers, Area Managers

o External: Suppliers, local authorities, hotel management


ideal candidate Who are we looking for?

Each of the criteria below is rated as Essential (E), Highly Desirable (HD) or Desirable (D). We
place considerable emphasis on your Personal Qualities as the training and support we
provide can often strengthen any weaknesses that exist in other areas.
Personal Qualities
o Strong social/people skills/Cheerful/Outgoing (E)
o Highly Motivated (E)
o Passionate / Enthusiastic (E)
o Ability to work alone and as part of a team (E)
o Ability to cope under pressure (E)
o Willingness to work hard / long hours (E)
o Adaptable / Flexible Attitude (E)
o Honest and Trustworthy (E)
Skills & Ability
o Customer Service (E)
o Communication Skills (E)
o Problem Solving & Complaint Handling (E)
o Sales Experience (E)
o Planning/Organisational (E)
o Literate and numerate (E)
o IT, Admin & Social Media (E)
Qualifications
o CYTEC or Equivalent Bike Mechanic Qualification (HD)
o Full, Clean, UK Driving License Over 21 Years Of Age (E)
Experience
o Relevant / Transferable Work Experience (E)
o Seasonal overseas experience with an Overseas Tour Operator (HD)
o People / Team Management / Supervisory Experience (E)
Alpine Elements Ltd 2014
o Secure Cash Handling (HD)


our offer What we can offer you

At Alpine Elements we realise that hard work and commitment should be rewarded, so we will provide our seasonal staff with:
· A competitive salary,
· Transport to and from resort from a London departure point
· Accommodation, including utilities
· 2 Meals per day
· Branded uniform
· Access to use of sports equipment e.g. bikes, paddleboard.
· Lift Pass for hiking or biking on the mountain
· Emergency Medical Insurance
· Friends & Family discount whilst you are working your season
· Staff Concessions on our holidays for up to 13 months after you’ve completed your season
· Discounts on a range of sporting equipment provided by our suppliers e.g. Sun God sunglasses, Specialised - Mountain Bikes, Mystic – Sailing, Yachting, Windsurfing apparel and equipment, Snow Shop ski & casual clothing.

 




Email Us | bleu@alpineelements.co.uk